Frequently Asked Questions

Expand All

Please refer to the “Frequently Asked Questions” below. If you need additional assistance, please call the Foundation office at (216) 621-2901.

You have not set up an account or the account was set up under another email address. Please call the Foundation office and we can help.

Please call the Foundation office and we can transfer the account to a new email address.

Click on the “delete file” icon, under your uploaded document.

At the bottom of the application, there is an “Abandon Request” button, on the left side.

Log in to to the grants management system. From your dashboard, go to the “Active Requests” tab and scroll to the relevant request. Within that request, see the “Follow Up Forms”. Click the “edit” button, to complete your report.

Once you hit the submit button you cannot change or delete the application. You can, however, contact our office and we can make minor changes on our end to your application.

We prefer to have only the documents that are required. However, if you have information that you feel is necessary for our staff you can contact our office and we can assist you.

If you are working with a fiscal sponsor, we ask that you contact the Foundation office before proceeding.

The Foundation will only accept applications submitted online. The application then becomes a permanent part of our database. In addition, if your organization were to receive a grant, the grant agreement and all reports are completed in the online grants management system.